Price Promise

If you find a cheaper price on the same item, Metro Baby will match the price if the item meets the following conditions.

  • Item value is greater than RRP $100
  • Item must be identical in brand, model, colour, design and size
  • Item must be available for immediate purchase at both retailers at the time of purchase
  • Item must be available for review on the retailer's website or in a current catalogue
  • Item is not required to be ordered by Metro Baby
  • Item must be brand new (not floor or demonstration stock) 
  • Item must not be discontinued
  • Metro Baby does not price match third party-resellers such as Amazon, Ebay, Catch of the Day or other similar marketplaces
  • Retail store must be based in Australia
  • Retail store must be a physical store, not online-only store
  • This offer may not be used in conjunction with any other offer, promotion or discount by Metro Baby
  • Metro Baby reserves the right to limit the price guarantee offer to one item per customer
  • Metro Baby will not match prices based on previous receipts from other retailers
  • Metro Baby will assess the retailer's final price inclusive of delivery, taxes, fees and charges against our price inclusive of delivery, taxes, fees and charges

If you would like to purchase from our online store and match the price of another retailer:

  1. Email hello@metro-baby.com.au with the website link of the product you would like to purchase
  2. If conditions are met, Metro Baby will provide you with a coupon code 
  3. Coupon code will expire within 24 hours